Hotel Sofitel Los Angeles at Beverly Hills

I like the style. I like the cleanliness. And I definitely like the location can walk from everywhere

The room was lovely and comfortable overall. The bathroom was well designed. The staff were friendly and helpful. There were filtered water stations and a free reusable water bottle (that I am still using!) The location was fairly close to things we were doing in town.

The staff was amazing. Housekeeping did a great job. The location was great. There is a big mall just across the street and lots of restaurants nearby. We walked to Rodeo Drive and The Grove. The beds were comfortable but not the best. The gym exceeded our expectations with every machine possible.

Room was great, quite, and modern. Larger size . Felt a bit weird that there was nowhere to sit but the desk chair? The water stations to refill your water bottles are a great idea - but no one told me about it on check in, I had to work it out myself. Also breakfast is just a la carte (which is lovely) just not the usual buffet I get at a sofitel - and no one really explained to me how it works - can I order 1 or 2 items? Can I order a side? Am I allowed only one coffee etc. On my last day I had a late flight out so they let me have a quick shower in the gym shower after a day exploring, I appreciated that.

Quality STAFF STAFF STAFF. Does it stem from management? Training? HR role in hiring quality gems? A realistic guess is that the hotel is lucky to have found so many of them. A gentleman on front desk for example. His name is Haris. Probably one of the Best employees I've met in a 20 year career in the hotel industry. LA, lets face it, Los Angeles has the most superficial and insincere service industry on the face of the planet and after my 10 years of excusing mediocre in LA, I have attempted to admonish this sad city for the longest of times. So in comparison, this Hotel stands alone. All staff I came across seemed genuine and happy in their roles. Thats always a good sign. Also, the resident musicians on this Monday night are world class. GREAT musicians and entertainers. My bedroom was pristine. Certain individual staff members here will be sailing to supreme heights in their futures. Make the most of this hotel. A refreshing and therapeutic stay. Thank you.